SAN FRANCISCO (KGO) -- Do all the buttons in an elevator work? Sometimes it seems like the elevator door stays open forever and there is a "close door" button for just those times, but does the button ...

Does the door close button in your elevator actually work? In Trapped In An Elevator, one expert said the button was a sham. But after viewers wrote to us disputing that, we decided to run a little ...

Posts from this topic will be added to your daily email digest and your homepage feed. A button that lets you make someone’s day (or at least their morning) A button that lets you make someone’s day ...

After Trapped In An Elevator premiered last week, we started hearing from viewers who disagreed with one of our on-screen experts about a quirk of elevator operation: the door-close button. Does it ...

Let's be honest, shall we? You have pushed the 'close door' button in the elevator, whether someone was coming or not, because you just want to keep moving. Hey, I've done it and I'm not ashamed to ...

People are finding all kinds of ingenious ways to avoid touching things in public as the coronavirus continues to spread. Shops are asking people to order for pick-up, roving bots are delivering food, ...

The elevator in the San Francisco St. Regis hotel is a striking example of anticipatory customer service, the highest of the three levels of customer service I yammer on about in customer service ...