Creative Director of ArtVersion, a Chicago design consultancy. We craft ideal user experiences for the world’s most innovative companies. From large enterprises and small-scale businesses to ...

A 2022 study in the International Journal of Evidence Based Coaching and Mentoring found that coaching outcomes improved by ...

I imagine all agency owners and leaders can agree that the more channels or services in a client engagement, the longer we retain that client on average. Of course, not all clients include different ...

One-off projects can pay the bills, but they don't always build a business. This is what freelancers need to do instead.

Today, the evolving dynamics of the B2B landscape demand more than just service enhancements to achieve true client orientation. It requires a foundational shift in strategy, embedding a deep ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Brian McHale In the ...

Financial decisions are rarely made in an emotional vacuum, yet many advisers continue to approach client conversations as though they were. Simply telling anxious clients to "stick to the plan" ...

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