Sean Allen, a spokesman for the Palace Theatre, said third-party websites that masquerade as legitimate brokers often dupe customers to purchase tickets from them. That has contributed to customers ...

Ticket bot operators could be in trouble based on Michigan's proposed new "Taylor Swift" bills that would combat ticket reselling schemes as seen during the artist's recent Eras Tour. Gareth ...

Scalper bot software is able to perform multiple tasks, including creating multiple fake accounts for a targeted website, navigating captchas, purchasing tickets and more. Springsteen and Ticketmaster ...

If you’ve battled to buy tickets to a major concert or sporting event, a question from CPR reader Mark Miller might strike a chord. “Who is behind the purchasing of concert and other event tickets ...

In a televised interview, Federal Trade Commission Chairman Andrew Ferguson outlined plans to address online radicalization, protect children as artificial intelligence tools spread, and curb ticket ...

Connecticut Senator Richard Blumenthal sent a letter to Federal Trade Commission chair Lina Khan on Friday, requesting that the consumer protection agency more consistently enforce the nearly ...

President Barack Obama has signed a law making the use of ticket buying bots illegal nationwide, The White House announced Thursday. You can count your days of waiting online at Ticketmaster only to ...

Editor's note: This story has been updated to correct information on the percentage of the total ticket cost Ticketmaster receives. A big concert means a big ticket price these days. Last year, the ...