Human-centered design is believed to have been born out of the Stanford University design program in 1958—when Professor John E. Arnold suggested that engineering design should be human-centered and ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...

It’s safe to say that digital health tools, including electronic health records (EHRs), haven’t always sparked excitement and joy among clinicans and providers. There are no excuses for poor usability ...

Norman writes that “we have unwittingly accepted the paradigm that technology comes first”–in other words, we too often design without respect for the user and with too much reverence for technology.

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

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For many direct service nonprofits, promoting civic engagement and advocacy—especially in light of the heightened stressors facing vulnerable US communities today—has begun to emerge as a greater ...

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What is our vision of public spaces from the past? Consider, for instance, a park—arguably the most iconic example of this typology. It is an environment designed with winding paths and rest areas, ...

India, Nov. 4 -- When disasters strike - whether floods, earthquakes, forest fires, or cyclones - success in rescue and relief operations often depends not only on the courage of responders but ...